brief terms & conditions

• All prices exclude VAT where applicable.
• Expenses include: minimum colour visuals if required, ISDN data transfers, postage, faxing, black & white laser prints.
• Design and artwork costs are based on minimum number of hours required to design and complete one artwork digital file unless otherwise stated. If further client changes are required this will incur extra costs at £75.00 per hour.
• Work is carried out according to our standard Terms and Conditions a copy of which will be supplied and must be signed on commencement of any logo design package.
• Full payment is required before commencement of any package.
• Full copyright is assigned to the client once the project is completed.
• logos4dentists is a service carried out by the company Origin 1 (UK) Ltd.

full terms & conditions

1. Preliminary work. All work carried out, whether experimentally or otherwise, at customer’s request, shall be charged.
2. Copy Legibility. A charge may be made to cover any additional work involved where copy supplied is not clear and legible. Origin 1 (UK) Ltd (hereafter known as Origin 1) shall incur no liability for any errors arising from unclear or illegible copy supplied by the customer.
3. Proofs. Proofs (visuals) of work may be submitted for the customer’s approval and Origin 1 shall incur no liability for any errors not corrected by the customer on proofs so submitted prior to print/production. Customer’s alterations, additional colour proofs and reprinted material subsequently requested shall be charged extra.
4. Design and artwork charges. When style, type, layout and design concept is left to Origin 1’s judgement, changes thereafter made by the customer shall be charged as extra.
5. Colours. Colours cannot be guaranteed to match colour visuals, customers’ samples, natural products or previously printed documentation. Colour visuals and printers’ proofs (such as chromalins) submitted by Origin 1 for approval are intended as a guide to content only. Colours will vary according to method of printing, paper stock, laminating and environmental conditions outside Origin 1’s control. For colour critical work, a wet proof is advisable and will incur an extra charge. Where no wet proof is requested and approval of colour critical projects is left to Origin 1’s judgement, the goods may not be rejected on grounds of colour.
6. Advertisements. When artwork for an advertisement or editorial is supplied to an outside publication, Origin 1 cannot be held responsible for inaccurate colour reproduction or poor quality printing, as this is totally out of our control.
7. Delayed or cancelled work. Should work be suspended at the request of, delayed or cancelled through any default of the customer, for a period of 30 days or more, Origin 1 shall then be entitled to payment for work already carried out, materials used or specially ordered in and any other costs incurred. Origin 1 also retains the right to cancel any work being carried out at any stage of production.
8. Delivery. Delivery of work is not included in any quotation unless specified. Any deliveries carried out at the request of the customer shall be charged as an extra cost.
9. Liability. Origin 1 shall not be liable for any loss or third party claims arising from delay or loss in transit. Where work is defective or rejected by the customer for any reason, including negligence, our liability shall be limited to rectifying such defect only.
10. Customer’s property. Customer’s property and all property supplied by or on behalf of the customer will be held, worked on and carried at the customer’s risk.
11. Variations in quantity. Every endeavour will be made to deliver the correct quantity ordered, but quotations are conditional upon margins of 10% allowance for overs or shortage; the same may be charged or deducted as necessary.
12. Return of faulty goods. Any work considered faulty in any way by the customer, once delivered, must be returned to Origin 1 within 5 working days with a letter giving reasons for rejection of the goods/work. After this time it is assumed that the customer has found the work to be acceptable.
13. Copyright of original design work. Origin 1 holds the copyright to all design work and copywriting, including logos and corporate identities until completion of any project and until full payment is received by Origin 1. We reserve the right to display in our own portfolio (which includes our website), any work carried out, unless otherwise agreed by means of a separate contract.
14. Retention of Title. All goods will remain the property of Origin 1 until the price has been paid in full and the customer shall remain a bailee only until payment is made.
15. Quotations. Prices quoted are valid for 30 days only. Print and other production costs are subject to change after 30 days in the event of increases in material costs and/or overheads. Origin 1 is not bound to honour any quotation after 30 days, and is not bound to honour any quotation involving outside suppliers where increases in costs or calculation errors are outside Origin 1’s control.
16. Orders. Origin 1 Client Orders which may be faxed, emailed or posted to the customer to confirm costs before work is carried out are not firm quotations. Costs quoted at this stage for design and artwork can only be estimated. Extra time incurred by client amendments to content and design will be charged extra. Every endeavour will be made to advise the customer of these charges at the time they are incurred. The costs quoted on our orders may not necessarily include all delivery charges, postage charges and extra colour visuals charges which may be incurred.
17. Payment terms. Payment is due before commencement of any logo design package. New customers must apply for a credit account prior to their first order being delivered, or alternatively must pay a proforma invoice prior to delivery. Any queries or complaints by the customer relating to an invoice must be notified by the customer to Origin 1 in writing within 14 days of date on the invoice. We understand and will exercise our statutory right to interest under the Late Payment of Commercial Debts (Interest) Act 1998 if we are not paid according to our credit terms. Accounts outstanding beyond our credit terms, after notice in writing from Origin 1, will be passed to the County Court and extra costs will be payable.
18. Insolvency. If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay its debts or has a winding up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, Origin 1 shall without prejudice to other remedies (i) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, together with any costs incurred with third parties, such charge to be an immediate debt due to him, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in our possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispose of such goods or property in such manner and at such price as we think fit and to apply the proceeds towards such debts.
19. Force Majeure. Origin 1 shall be under no liability if we shall be unable to carry out any provision of the contract for any reason beyond our control including (without limiting the foregoing) Act of God, war, fire, flood, drought, failure of power supply, lock-out, theft, strike or other action taken by employees or suppliers in contemplation or furtherance of a dispute or owing to any liability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to us elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
20. Law. These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.
21. Legal expenses. The customer must pay all expenses (including legal costs on a full indemnity basis) incurred by Origin 1 in enforcing this agreement. These conditions shall be binding unless otherwise agreed in writing by a Director of Origin 1.